Robin O: Senior Product Designer

Sharing insights and approaches

She has taught me so much about her process and has helped me understand different frameworks and approaches to tackling design problems. Her willingness to share insight on her process has helped me approach my work in new and different ways.

Hayley

Lead Product Designer

A strategic and empathetic partner

Robin always takes the time to deeply understand each scenario, collaborate with stakeholders and engineering, and adjust the UI to reflect the most accurate and helpful information for users. Her thoughtful updates have improved clarity for our end users and have also made it easier for internal teams to troubleshoot billing-related questions. Her attention to detail and dedication to getting it right is truly noticed and valued on the team!

Lari

Product Designer

Resilient problem solver with a positive attitude

Robin is one of the most resilient designers I have ever had the privilege of working with. Her domain (specifically around Billing) is a very nuanced, technically challenging area, where criteria and decisions are ever-changing and she sticks with it all with a positive attitude.

Erin

Senior Product Manager

Agile, collaborative, and detail-oriented

Robin was agile, collaborative, communicative and understanding of the technical restraints that was often imposed on her work. I especially appreciated her attention to detail and dedication to professionalism, which elevated our entire project to another level.

Hanmin

CEO and Founder

Elevating others through mentorship

Robin’s design work is exceptional, blending creativity with a keen understanding of user experience. I could always count on her for valuable insights on my work. As a mentor, Robin was instrumental in my professional development.

Lou

Product Designer, Mentee

Master of communication and clarity

The thing that stood out to me the most while working together was Robin’s ability to distill dense and confusing user research and documentation into digestible and easily understandable talking points with our stakeholders. She was excellent in making sure everyone was involved with the project.

Dee

Lead Product Designer

Sharing insights and approaches

She has taught me so much about her process and has helped me understand different frameworks and approaches to tackling design problems. Her willingness to share insight on her process has helped me approach my work in new and different ways.

Hayley

Lead Product Designer

Elevating others through mentorship

Robin’s design work is exceptional, blending creativity with a keen understanding of user experience. I could always count on her for valuable insights on my work. As a mentor, Robin was instrumental in my professional development.

Lou

Product Designer, Mentee

Agile, collaborative, and detail-oriented

Robin was agile, collaborative, communicative and understanding of the technical restraints that was often imposed on her work. I especially appreciated her attention to detail and dedication to professionalism, which elevated our entire project to another level.

Hanmin

CEO and Founder

Resilient problem solver with a positive attitude

Robin is one of the most resilient designers I have ever had the privilege of working with. Her domain (specifically around Billing) is a very nuanced, technically challenging area, where criteria and decisions are ever-changing and she sticks with it all with a positive attitude.

Erin

Senior Product Manager

A strategic and empathetic partner

Robin always takes the time to deeply understand each scenario, collaborate with stakeholders and engineering, and adjust the UI to reflect the most accurate and helpful information for users. Her thoughtful updates have improved clarity for our end users and have also made it easier for internal teams to troubleshoot billing-related questions. Her attention to detail and dedication to getting it right is truly noticed and valued on the team!

Lari

Product Designer

Master of communication and clarity

The thing that stood out to me the most while working together was Robin’s ability to distill dense and confusing user research and documentation into digestible and easily understandable talking points with our stakeholders. She was excellent in making sure everyone was involved with the project.

Dee

Lead Product Designer

Sharing insights and approaches

She has taught me so much about her process and has helped me understand different frameworks and approaches to tackling design problems. Her willingness to share insight on her process has helped me approach my work in new and different ways.

Hayley

Lead Product Designer

Resilient problem solver with a positive attitude

Robin is one of the most resilient designers I have ever had the privilege of working with. Her domain (specifically around Billing) is a very nuanced, technically challenging area, where criteria and decisions are ever-changing and she sticks with it all with a positive attitude.

Erin

Senior Product Manager

Elevating others through mentorship

Robin’s design work is exceptional, blending creativity with a keen understanding of user experience. I could always count on her for valuable insights on my work. As a mentor, Robin was instrumental in my professional development.

Lou

Product Designer, Mentee

A strategic and empathetic partner

Robin always takes the time to deeply understand each scenario, collaborate with stakeholders and engineering, and adjust the UI to reflect the most accurate and helpful information for users. Her thoughtful updates have improved clarity for our end users and have also made it easier for internal teams to troubleshoot billing-related questions. Her attention to detail and dedication to getting it right is truly noticed and valued on the team!

Lari

Product Designer

Agile, collaborative, and detail-oriented

Robin was agile, collaborative, communicative and understanding of the technical restraints that was often imposed on her work. I especially appreciated her attention to detail and dedication to professionalism, which elevated our entire project to another level.

Hanmin

CEO and Founder

Master of communication and clarity

The thing that stood out to me the most while working together was Robin’s ability to distill dense and confusing user research and documentation into digestible and easily understandable talking points with our stakeholders. She was excellent in making sure everyone was involved with the project.

Dee

Lead Product Designer

Robin is a senior product designer for B2B teams who need expertise in systems, clear storytelling & craft.

Work

Conversational AI agent for phone support

1st place

AI can find every mismatch, but human judgement decide what's worth fixing

~150 hrs

4

Intuitive downgrade flow saves customer support hundreds of hours

400+

60%+

60%+

Redesigning the Plans page to deliver key context right when users make purchasing decisions

7.7%

Improved usability for an NPO web app reaches 4,500 users every month

400

4,500

What colleagues have said

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